Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days.
Our mission? is as simple as ambitious – Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business model. We help businesses find the right charging solutions for their customers. Today, we’ve partnered with over 1,200 businesses across Portugal, Spain, France, Belgium, Luxembourg, and Poland, with more than 2,200 contracted locations.
Who are we? 🤝 Firstly, we are Partner Obsessed creating bespoke solutions to better serve our partners’ customers. 💡 Secondly, we love the challenge of making EV charging simpler, readily available, and integrated with diverse retail and service experiences. 📈 Finally, we are all about growing, expanding our network, our partners’ businesses, and the professional development of our team, all while driving the EV ecosystem forward.
Who are we looking for? We’re looking for a Technical Operations Coordinator to join our Central Operations Team. This role is ideal for someone with 1-3 years of experience in a technical support, field operations, or maintenance role within the EV charging or energy sector. You will play a key role in ensuring the seamless operation of our charging network by applying your technical expertise, supporting local teams, and optimizing maintenance processes.Responsibilities:
- Technical Support & Maintenance Coordination: Assist local operations teams across Portugal, Spain, France, Belgium, Luxembourg, and Poland in troubleshooting, maintaining, and improving the uptime of our EV charging network.
- Process Optimization: Develop and refine operational procedures to enhance the efficiency of installation, maintenance, and repair workflows.
- Incident Management: Monitor network performance, diagnose technical issues, and coordinate resolutions with internal teams and external partners.
- Stakeholder Collaboration: Work closely with manufacturers, service providers, and internal teams to ensure the highest level of service reliability.
- Documentation & Reporting: Maintain detailed records of operational processes, maintenance activities, and system performance to drive continuous improvement.
- Cross-functional Support: Collaborate with Product, Engineering, and Customer Support teams to enhance the technical reliability of our charging solutions.
Who you are:
- 1-3 years’ experience in technical support, field operations, or a related role within the EV charging, energy, or electrical engineering sector.
- Technical expertise: Strong understanding of EV charging infrastructure, electrical systems, and maintenance processes.
- Problem-solving mindset: Ability to diagnose and troubleshoot technical issues efficiently.
- Hands-on approach: Comfortable working with hardware, software, and network-related challenges.
- Detail-oriented: Able to document procedures, track incidents, and analyze performance data.
- Collaborative and adaptable: Experience working with cross-functional teams in a fast-paced environment.
- Fluent in English; proficiency in French or Portuguese is a plus.
If you are passionate about sustainable mobility and want to make a tangible impact in the EV charging industry, we’d love to hear from you!
Get to know our benefits!
- Private health insurance
- Gym pass membership
- Flexible time (you own your time)
- Annual offsite – last year it was in Tróia, don’t miss the next one!
- Recurrent team buildings in our local teams
Last but not least, at Powerdot we strongly believe that the best solutions and the most innovative ideas come from the coexistence of people with different backgrounds that reflect the diverse world we live in. We seek for a culture of diversity and inclusion – a culture where equal opportunities and mutual respect prevail and where everyone has the opportunity to speak up, challenge the status quo and make the difference.
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