\n| Processing your payments<\/span><\/td>\n | Insertion of data on a web app to pay your purchases.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Compliance with legal obligations<\/strong><\/p>\n\n\n\n| Purposes<\/b><\/td>\n | Description<\/b><\/td>\n<\/tr>\n\n| Invoicing<\/span><\/td>\n | We collect and process personal data for billing charging services.<\/span><\/td>\n<\/tr>\n\n| Providing information and response to requests from public authorities\u00a0<\/span><\/td>\n | If we receive a subpoena or other legal request, we may need to inspect the data we hold to respond.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Consent<\/b><\/p>\n\n\n\n| Purposes<\/b><\/td>\n | Description<\/b><\/td>\n<\/tr>\n\n| Sharing information with business partners\u00a0<\/span><\/td>\n | If you provide us with your consent, we will share information with business partners (such as managing entities or owners of parking lots) to improve the service provided, namely by providing you with access to promotions and other offers.<\/span><\/td>\n<\/tr>\n\n| Support and follow-up of customer service interactions<\/span><\/td>\n | If you provide your email to our customer service and consent to its use, we will use it exclusively to follow up on your request and ensure you receive the necessary support.\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Legitimate interests of Power Dot<\/b><\/p>\n\n\n\n| Purpose<\/b><\/td>\n | Legitimate interest<\/b><\/td>\n | Description<\/b><\/td>\n<\/tr>\n\n| Performance of commercial and contract communications<\/span><\/td>\n | Execution of contracts between Power Dot and other companies<\/span><\/td>\n | We identify the legal representatives and contact points of counterparties in contracts in which Power Dot is a party to execute such contracts and contact the counterparties.<\/span><\/td>\n<\/tr>\n\n| Audit and technical analysis<\/span><\/td>\n | Ensuring the systems used by Power Dot are secure and that technical issues are properly addressed\u00a0<\/span><\/td>\n | We have implemented processes to manage and monitor information systems and processes to detect, analyze and respond to incidents involving the systems security or bugs.<\/span><\/td>\n<\/tr>\n\n| Analysis and detection of potential fraud<\/span><\/td>\n | Ensuring that the execution of the services is performed in a lawful and regular manner\u00a0\u00a0<\/span><\/td>\n | We have implemented processes to detect fraud within the usage of our services.<\/span><\/td>\n<\/tr>\n\n| Evaluation of the satisfaction of services<\/span><\/td>\n | Assessing and ensuring the satisfaction of its clients\u00a0<\/span><\/td>\n | We perform inquiries on the satisfaction of our clients regarding Power Dot services and products.<\/span><\/p>\n \u00a0<\/span><\/td>\n<\/tr>\n\n| Direct Marketing<\/span><\/td>\n | Providing relevant information on Power Dot services and products that may be of interest to the clients<\/span><\/td>\n | We may contact you through automated calling and communication systems, SMS, email, and other types of similar applications, to promote the acquisition of products and services that may interest you.<\/span><\/p>\n You can manage your marketing preferences and withdraw your consent at any time by using the consent management tools available on our website or by contacting us directly.<\/span><\/td>\n<\/tr>\n\n| CCTV and Video Surveillance<\/span><\/td>\n | Ensuring security and service quality at charging stations<\/span><\/td>\n | We use CCTV cameras at certain charging stations to maintain the security of our infrastructure, prevent misuse, and monitor service quality, ensuring safe and efficient usage.<\/span><\/td>\n<\/tr>\n\n| Personalization of support interactions<\/span><\/td>\n | Improving the customer experience and service quality.<\/span><\/td>\n | We may store your name to personalize future support interactions, including greeting you by name when you contact us. You may object to this processing at any time.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n- \n
Will your information be shared with anyone?<\/b>\u00a0<\/b><\/h1>\n<\/li>\n<\/ul>\nIn Short:\u00a0<\/i><\/b>We only share information with other entities (different from Power Dot) if we have a legal basis to do it.\u00a0<\/span><\/i><\/p>\nWe may<\/span> share your personal information with the following entities:\u00a0\u00a0<\/span><\/p>\n\n- Companies of Power Dot Group<\/b>: We may share or transfer your information with other companies of the Group when information or procedures are needed from one of the Group companies to proceed with the purposes provided for in this Policy.<\/span><\/li>\n
- Public Authorities:<\/b> we may share or transfer your information with public authorities whenever there is a legal obligation to do so (for example, if we receive a subpoena).<\/span><\/li>\n
- Service providers:<\/b> we may share or transfer your information to our service providers, which act on behalf and under the instructions of Power Dot (for example, invoicing entities). We may share your name and call metadata with voice assistant technology providers (e.g. call routing or greeting systems), solely for the purpose of enhancing support interactions. These providers act under strict Data Processing Agreements and are not allowed to use your data for other purposes.<\/span><\/li>\n
- Business partners:<\/b> if you provide us with your consent, we may share information with our business partners (such as managing entities or owners of parking lots) to improve the service provided, namely by providing access to promotions and other offers.<\/li>\n<\/ul>\n
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How long do we keep your information?\u00a0<\/b><\/h1>\n<\/li>\n<\/ul>\nIn Short:\u00a0<\/i><\/b>We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.<\/span><\/i><\/p>\nWe will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.
\n<\/span><\/p>\n\n\n\n| Reasons for keeping your information<\/b><\/td>\n | Retention period<\/b><\/td>\n<\/tr>\n\n| Performance of a contract<\/span><\/td>\n | Duration of the contract. Power Dot may keep your personal data for periods longer than the duration of the contractual relationship, namely to ensure rights or duties related to the contract (for example, for the defense of Power Dot in legal proceedings related to the performance of the contract).<\/span><\/td>\n<\/tr>\n\n| Compliance with legal obligations<\/span><\/td>\n | Period provided for by law (for example, invoices will be retained for 10 years).\u00a0<\/span><\/td>\n<\/tr>\n\n| <\/td>\n | <\/td>\n<\/tr>\n | \n| Audit and technical analysis<\/span><\/td>\n | 1 year.<\/span><\/td>\n<\/tr>\n\n| Analysis and detection of potential fraud<\/span><\/td>\n | 1 year.<\/span><\/td>\n<\/tr>\n\n| Evaluation of the satisfaction of services<\/span><\/td>\n | 2 years, from the last acquisition of Power Dot products.<\/span><\/td>\n<\/tr>\n\n| Direct Marketing<\/span><\/td>\n | 2 years, from the last acquisition of Power Dot products.<\/span><\/td>\n<\/tr>\n\n| CCTV footage<\/span><\/td>\n | Retained for a maximum period of 30 days, from the day of the recording of the footage, unless required for ongoing investigations or legal claims. After this period, the footage is securely deleted.<\/span><\/td>\n<\/tr>\n\n| \nCustomer support and follow-up interactions<\/span><\/td>\n | \nWe retain your email only for the time necessary to provide follow-up support, up to a maximum of 1 month after the last interaction. After this period, the email is securely deleted unless required for legal purposes.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n When your personal information is no longer needed for fulfilling the processing purposes specified in this privacy policy, we will either delete or anonymize it.<\/span><\/p>\n\n- \n
How do we keep your information safe?\u00a0<\/b><\/h1>\n<\/li>\n<\/ul>\nIn Short:\u00a0<\/i><\/b>We aim to protect your personal information through a system of organisational and technical security measures.<\/span><\/i><\/p>\nWe have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process, namely against its unauthorized destruction, access and alteration, including: encryption of data for the transmission and the storage, control of accesses to the data, use of digital signatures, and the implementation of monitoring and audits processes.\u00a0<\/span><\/p>\n\n- \n
What are your privacy rights?<\/b><\/h1>\n<\/li>\n<\/ul>\nIn Short:\u00a0<\/i><\/b>You have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.<\/span><\/i><\/p>\nYou have the following rights under applicable data protection laws:\u00a0<\/span><\/p>\n\n- Right to access and to obtain a copy of your personal information<\/b><\/li>\n<\/ul>\n
Without prejudice of third parties\u2019 rights, you have the right to access to your personal data and to obtain information on how such data is processed (for example, the purposes of the processing, the categories of data concerned, the recipients or categories of recipient of such data, the envisaged retention periods and your rights in relation to such processing).<\/span><\/p>\n\n- Right to rectification<\/b><\/li>\n<\/ul>\n
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data and to have incomplete personal data completed.<\/span><\/p>\n\n- Right to erasure<\/b><\/li>\n<\/ul>\n
You have the right to obtain the erasure of your personal data in the situations provided for in the applicable laws and unless any of the legal grounds for the retention of the data is verified (for example, <\/span> when the processing is necessary for compliance with a legal obligation to which Power Dot is subject or for the exercise or defense of legal claims).<\/span><\/p>\n\n- Right to restriction of the processing<\/b><\/li>\n<\/ul>\n
You have the right to obtain the restriction of processing where (i) you have contested the accuracy of the personal data, for a period enabling Power Dot to verify its accuracy, (ii) the processing is unlawful and you have opposed the erasure of the personal data, (iii) Power Dot no longer needs the personal data for the purposes of the processing, but they are required for the establishment, exercise or defence of your legal claims, (iv) you have objected to processing of your personal data, pending the verification whether the legitimate grounds of Power Dot override yours.<\/span><\/p>\n\n- Right to data portability<\/b><\/li>\n<\/ul>\n
In some cases, you have the right to receive the personal data that you have provided to Power Dot in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.<\/span><\/p>\n | | | | | | | | | | | | | | | | | | | | | | | |